Damage Claim Upload

Use this page only if Reflexion has asked you to submit additional photographs for a shipping-damage claim.

Please complete the form below and upload clear photographs showing the condition of the item, packaging, and shipping carton.

Keep the damaged item and all original packaging until Reflexion confirms that the claim has been resolved. Do not discard, repair, alter, or return anything unless we provide instructions.

Please include photographs of:

• The damaged item and close-up views of the damage

• The inner protective packaging

• The exterior shipping carton

• Any visible damage to the carton

• The shipping label

• Additional views requested by Reflexion

Submitting this form does not automatically approve a refund or return. Reflexion will review the information and contact you with the next steps.