Privacy Policy

Last updated: September 9, 2026

Reflexion LLC respects your privacy. This Privacy Policy explains what information we may collect when you visit reflexionstyles.com, place an order, join our email list, submit a contact form, or otherwise interact with Reflexion, and how that information may be used.

Information We Collect

Depending on how you use the website, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction information

  • Products purchased

  • Contact-form messages

  • Order numbers

  • Photos or files you voluntarily upload

  • Email marketing preferences

  • Website usage and technical information

Payment Information

Payments are processed through the payment services available through Squarespace.

Reflexion does not directly store your complete payment-card information. Payment information is handled by the applicable payment processor according to its own security and privacy practices.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders

  • Calculate shipping and applicable taxes

  • Communicate about orders and deliveries

  • Provide tracking information

  • Respond to questions or customer-service requests

  • Review shipping-damage or return claims

  • Prevent fraud or misuse

  • Maintain business and transaction records

  • Improve the website and customer experience

  • Send marketing emails when you have chosen to subscribe

  • Comply with legal, accounting, tax, and regulatory obligations

Email Marketing

Joining the Reflexion mailing list is optional.

Submitting a Contact form or placing an order does not automatically enroll you in marketing emails.

If you subscribe, Reflexion may send updates about:

  • New one-of-one kit releases

  • Seasonal collections

  • Styled by Joy features

  • Other Reflexion news

You may unsubscribe using the link provided in marketing emails.

Cookies and Website Analytics

Reflexion may use cookies and similar technologies necessary for website operation, shopping-cart functionality, checkout, security, preferences, and analytics.

The website may use Squarespace analytics and, if enabled, additional analytics services such as Google Analytics.

These services may collect technical information such as:

  • Browser type

  • Device type

  • General location derived from IP address

  • Pages visited

  • Referring pages

  • Website interactions

  • Date and time of visits

Where required, cookie or tracking preferences will be presented through the website.

Service Providers

Reflexion may share information with service providers when necessary to operate the business or fulfill your order.

These may include:

  • Squarespace

  • Payment processors

  • Shipping carriers

  • Shipping software providers

  • Email service providers

  • Google services

  • Analytics providers

  • Accounting, tax, legal, or professional service providers

These providers receive information only as necessary for the services they perform or as otherwise permitted by law.

Shipping Information

Customer shipping information may be provided to carriers such as UPS, FedEx, USPS, or another appropriate shipping provider to fulfill and deliver orders.

This may include your:

  • Name

  • Delivery address

  • Phone number

  • Email address

  • Shipment and tracking information

Information We Do Not Sell

Reflexion does not sell your personal information.

We also do not provide customer information to unrelated third parties for their independent marketing purposes.

Data Retention

Reflexion may retain information for as long as reasonably necessary to:

  • Complete transactions

  • Maintain tax and accounting records

  • Handle returns, disputes, or shipping claims

  • Meet legal or regulatory obligations

  • Protect the business and customers

  • Maintain appropriate business records

Different types of information may be retained for different periods.

Security

Reflexion uses commercially reasonable measures and established service providers to help protect customer information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices and Rights

Depending on where you live, applicable law may provide rights concerning your personal information.

These may include the ability to request:

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • Information about how your data is used

  • Withdrawal from marketing communications

Some information may need to be retained where required for legal, tax, accounting, fraud-prevention, or transaction-record purposes.

Children’s Privacy

Reflexion is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

The Reflexion website may contain links to third-party websites or services.

Reflexion is not responsible for the privacy practices, security, or content of third-party websites. Review their policies before providing personal information.

Changes to This Policy

Reflexion may update this Privacy Policy as the website, services, or legal requirements change.

The current version will be posted on this page with the updated revision date.

Contact

If you have questions about this Privacy Policy or your personal information, please use the Contact page or email:

hello@reflexionstyles.com